At FireHydrant, we define all the steps you need to do to mitigate an incident as tasks. This article describes how to keep track of and manage your tasks in Slack.
Adding a task in Slack
You can add tasks during an incident directly from Slack by running:
/firehydrant add task
A dialog box opens, providing fields for a summary, Description (optional), the state of the action item (Open, In progress, Canceled, or Done), and the Assignee.
How to add a task list in Slack
You can add a task list during an incident directly from Slack by running:
/firehydrant add task-list
View and Manage Tasks in Slack
The following Slack commands open a modal that allows you to not just view but also edit task details, move it to another state, or reassign it.
View and manage tasks assigned to you
/fh tasks [@username]
View and manage tasks assigned to somebody else
/fh tasks unassigned
View and manage unassigned tasks
/fh tasks all
View and manage all tasks assigned to the incident