To link the reporter to the person who created an action item, FireHydrant needs explicit permission to create tickets in Jira Cloud with the proper reporter. This article explains how to create the linkage.
To link a FireHydrant user as a reporter in Jira:
- Go to https://app.firehydrant.io/account/edit and find the section for OAuth2 Authorizations.
- Click Authorize in the Jira Cloud row. The next page that opens gives you the option to let FireHydrant to access your Atlassian account.
After you click Accept, FireHydrant can correctly associate action items and tickets that you have created with your user ID in Jira Cloud.