Notify Incident Channel With Custom Message

You can remind your teams of information that's relevant for all incidents or deliver a reminder to update an external partner with the "notify incident channel with custom message" runbook step.

Note: There is a 3,000 character limit for messages posted to Slack currently. If this is a concern for you, please reach out to our support or sales teams so we can understand your use case.


You can supply the messaging to be used in the notification and include incident data following the templating in Runbooks guide.


Adding action buttons

This step can also include buttons to take certain FireHydrant commands. With conditions, this allows you to create message reminders with button prompts to take those actions. 


Was this article helpful?
0 out of 0 found this helpful

Articles in this section

See more
Contact Our Support Team
Got a Question or Suggestion? We're here to help!
Follow us on Twitter
Get the latest news and updates first